Terms of use

This website is run by Lived Experience Network Ltd (LENs), a company registered in England and Wales, company number 13592256. Our registered office is 380 Ongar Road, Pilgrims Hatch, Brentwood CM15 9JH.

Please use the website lawfully. Do not:

• break the law or affect anyone else’s use of the website;
• send anything harmful, threatening or offensive, including through our contact form;
• try to get into parts of the website or its systems that are not public;
• try to stop the website working properly, for example with automated requests.

The information on this website is general. It is not medical, legal or professional advice. The details of any work we do with an organisation are agreed separately in writing.

We try to keep the website accurate and available, but we cannot promise it will always be either.

The words, images and design of this website belong to LENs or to the people who gave them to us. You may share links to the website and print pages for your own use. Please ask us before using our content in any other way.

The logos of other organisations belong to them and are shown with their permission.

We link to other websites, such as the Turn2us benefits calculator, because we think they are useful. We are not responsible for their content.

We are not responsible for any loss caused by using this website, or by relying on its content, except where the law does not allow us to limit our responsibility. Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

Our privacy notice explains how we use information about you.

We may change these terms. The date at the top shows when they last changed. These terms are governed by the law of England and Wales, and the courts of England and Wales can deal with any dispute.

Questions? Email info@lens-network.com.