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Lived Experience Network (LENs) home

Contact LENs

Tell us what your organisation is working on

You do not need to choose a service or prepare a detailed brief before contacting us.

Tell us what is happening, what your organisation needs to understand or improve, and any questions you already have. We can arrange a conversation, help define the work and recommend the right service or combination of services.

What happens next

  1. 01

    We reply within 2 working days

    LENs will review the information you send and use it to prepare for a conversation with you. We may ask a few initial questions so that the right people are involved.

  2. 02

    We talk it through

    On the call, we can talk through what is happening, the questions that need answering and the people the work needs to involve. We will then consider the most suitable service or combination of services.

  3. 03

    We put the scope in writing

    If there is a good fit, LENs will put the proposed scope in writing. This will set out what we have understood, what we recommend, what is included, responsibilities and the outputs to be provided.

Prefer email? info@lens-network.com

Send an enquiry

All fields are needed unless they say optional.

If useful, tell us what your organisation or team is working on, what you would like to understand, decide, review or improve, and any particular timescale. It is fine if you do not have all of this information yet.

We use your details only to reply to your enquiry. We aim to reply within 2 working days. See our privacy notice.

National coverage

Working with organisations nationally

LENs works with health and social care organisations and related services across the UK. Work can be delivered in person, online or in a hybrid format depending on its purpose, setting and practical requirements.

Not an organisation?

Interested in becoming an Expert by Experience?

This form is intended for organisations enquiring about LENs services. If you want to use your own lived experience through LENs, see how to apply on our Join Us page.

Find out about joining LENs