Case Studies

Our impact in action

Real examples of how our Experts by Experience have partnered with organisations to create meaningful, lasting change.

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Quality Improvement

Transforming Patient Experience at an NHS Trust

An NHS Trust wanted to improve patient satisfaction and engagement in their mental health services.

25% increase in patient satisfaction scores
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Service Design

Co-producing a New Community Mental Health Service

A local authority needed to redesign community mental health support with genuine service user input.

Service model built with 40+ hours of co-production
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Training

Reducing Restrictive Practices in Acute Care

An acute unit sought to reduce physical restraint incidents and improve staff-patient relationships.

30% reduction in restraint incidents
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